jj9988shop web store FAQ section

We accept PayPal payment only. PayPal is the only online payment method we accept. Please make sure you have a valid/confirmed PayPal account before your purchase. All Paypal Payments must be Confirmed. Payment must be made within 48hrs.

*We only ship to the confirmed address provided by Paypal. Before you pay, please make sure your address in Paypal matches the address you would like us to ship to. *All the orders usually shipped out within 2 business days on payment receive cleared.(except weekends and holidays) *Usually your item shipped by Air-mail from HongKong with small package. *We ship items to USA,AU only. *Delivery normally take about 16-25 bussines days. *We are unable to take any responsibtily for any custom delay or tax. Reason is because transit time is highly depended and provided by Postal Service(except weekends and holidays)

Returns Policy: * Return is accepted within 7 days after the buyer's receiving the item. If this item is defective upon receipt, customer has up to 7 days from date of receipt for exchange of a new one. * Please understand that shipping and handling fee is not refundable. Buyer is responsible for shipping costs incurred shipping products back. * Please note that all purchases must be returned within 14 days of purchase. NO return or exchange will be accepted after 14 days from the date of purchase. * When you shop with us, your satisfaction is the most important thing to us.Just enjoy your purchase!!